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The comparison I like to use is horses. Horses used to be used for all sorts of things. When steam engines first started pumping water out of mines, they were given a "horse power" measurement of how many horses they could replace for the job, but they still couldn't replace horses for everything. It didn't take long for other, specialized machines to replace almost every other need for a horse. Now they are essentially novelties. You'll occasionally pay extra for a worse experience because it's fun and novel. The exact same will happen with human interaction. It's already started with "hand woven" and the like.


This has been my thought. There will probably be markets for businesses with "human staff". It's along the same lines as getting business for being environmentally friendly.




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