My anecdotal experience last week is that Lyft's experience has fallen off a cliff. Even in SF it often takes 10 minutes to get a ride (not including the time for the driver to pick me up). Sometimes Lyft just leaves me hanging and can't find me any rides whatsoever. I'm gradually switching to Uber simply out of lack of confidence that Lyft will get me a ride in the timeframes I've been conditioned to expect based on past experience.