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"Making calls" isn't a feature phones compete on - it either works or it doesn't, and I hope a review would let me know if calling was defective on a phone. Otherwise, there's no point in including information on making calls - it's a basic feature everybody who buys a phone expects to have.

It's a bit like saying "most car reviews don't review whether the car stays still when parked in a garage or not!"



That's just not the case. Phone audio quality varies significantly between smartphone models due to variations in speaker, mic, and noise reduction. And that's before we get to fancier things like Wi-Fi Calling and HD Voice. The whole reason I was looking for that in reviews is that people had a hard time hearing me when I called from my previous cellphone, and I also noticed that some people I was talking to had much clearer voice calls than others.


If you had difficulty being heard on a phone, then your phone has failed at being a phone.

Also, splitting hairs over phone audio quality is beside the point. The point of a phone is to be a phone, smart or not. I would be livid if my fridge could play games but not provide cooling. A smart fridge doesn’t negate the primary function.


If audio quality is beside the point, then it sounds like you agree with me that the primary point of a smartphone is no longer that of being a phone.

I also think your "smart fridge" analogy is hilariously off target. Survey data indicates that the actual phone calls are a relatively small fraction of smartphone use: https://www.reviews.org/mobile/cell-phone-addiction/

I agree that the primary purpose of a cellphone was once making calls. I'm just saying that day is long past. That transition started as texting became popular, but smartphones drastically accelerated it.


pro-tip - use a headset (ideally corded) and call people using facetime audio on ios as most professionals, at least in the US, have an iphone




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