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I don't think that they don't trust documentation. I think that they don't want to invest half or a full day reading the docs and learning every facet of the tool. They are in hurry and if they can find the right answer, discord, ChatGPT, whatever, that would do.

I read all the Unix man page of every command line program I used but there were only a few of them. There are a zillion of tools now, I can't spend days reading their docs: I won't be able to deliver to my customers and get paid. Googling how to do X magically works well enough.

Discord is the very last resort, only if desperate. I tend to keep very far away from tools that have discord as their primary documentation. There are always alternatives.



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