I had the opposite experience because of a single point I think: a Confluence/Notion centric team.
Chat/email is solely for semi-live discussions ("is this a bug ? how do you do X ? where's the doc ?") and decision making ("can we release this feature this friday ?")
Anything else that requires bullet points, graphs and/or more than 5 min of thinking goes into a Notion page where the team comments and argues the topic. Sometimes the Notion page will even start with Slack snippets for context, as the topic just happened to require a more constructed discussion. The magic of it is that people switch mode and write complete, coherent arguments if they're on a page, vs small the chatty style they have on Slack.
Chat/email is solely for semi-live discussions ("is this a bug ? how do you do X ? where's the doc ?") and decision making ("can we release this feature this friday ?")
Anything else that requires bullet points, graphs and/or more than 5 min of thinking goes into a Notion page where the team comments and argues the topic. Sometimes the Notion page will even start with Slack snippets for context, as the topic just happened to require a more constructed discussion. The magic of it is that people switch mode and write complete, coherent arguments if they're on a page, vs small the chatty style they have on Slack.