I think you could get a reasonable response to an ongoing crisis out in less than a day. They should have discussed this last night, as soon as it broke, with CEO, HR, legal, her, etc.
Being deliberate is fine, but when you make something a priority, you can get to the bottom of it faster and still get the right response.
Until they got DDoSed to hell, this apparently wasn't a serious priority for them.
> Until they got DDoSed to hell, this apparently wasn't a serious priority for them.
That's what makes me think this was just another example of the "heckler's veto". There are no principles here, just giving the mob what it demands. No action until some idiots on the internet started attacking people, and when it happened, they just gave the idiots what they demanded in hopes of shutting them up.
Being deliberate is fine, but when you make something a priority, you can get to the bottom of it faster and still get the right response.
Until they got DDoSed to hell, this apparently wasn't a serious priority for them.