An automated moderation system should be smart enough to detect sympathy. And if it's in doubt, it should leave it to a person - a native speaker of the given language, because a lot of these systems are trained on English and western language and sentiments.
> An automated moderation system should be smart enough to detect sympathy.
That sounds like a super hard natural language understanding task.
> And if it's in doubt, it should leave it to a person - a native speaker of the given language, because a lot of these systems are trained on English and western language and sentiments.
That costs lots of money that could be going to the shareholders or executive compensation instead.
I know that my comment is a trivial observation, but an automated moderation system capable of detecting sympathy sounds like science fiction. Frankly it seems like humans struggle at it.